The Ashland Marina
301 N Ellis Ave
Ashland, Wisconsin 54806
715-682-7049
www.ashlandmarina.com
 
 EMERGENCY  RESPONSE  PROCEDURE  MANUAL
 
 08/1/2020

EMERGENCY RESPONSE PROCEDURE MANUAL
 
TABLE OF CONTENTS

  • Table of Contents                                            2
  • Introduction                                                    3
  • Telephone Numbers                                        4
  • Emergency Response Equipment                   5
  • Marina Piers: Description                                6
  • Fire Emergency on Piers                                 8
  • Fuel Dock: Description                                    10
  • Fire Emergency on Fuel Dock                         11
  • Spill Emergency on Fuel Dock                         13
  • Fuel Spill – General Guidelines                       14
  • General Response for all Emergencies 15
  • Automobile Accident                                       16
  • Boat Fire Away from Marina/Piers                  16
  • Boat Sinking/Sunk at the Marina           16
  • Boating Accident                                             18
  • Bomb Threat                                                   19
  • Downed Power Lines/Natural Gas Leak 20
  • Drowning Report                                             20
  • Holdup/Robbery                                              21
  • Medical Emergency                                         21
  • Missing Person                                               22
  • Overdue Boater                                               22
  • Poisoning Report                                            22
  • Power Outage                                                  23
  • Slip and Fall Incident                                      23
  • Wild Fire                                                          24
  • Best Management Practices                            25
  • Fish Cleaning                                                   26
  • Dishwashing                                                   26
  • Bottom Sanding Area                                      26
  • Pressure Washing at Ramp                             26
  • Clean Marina Certification                              27
  • Marina Rules & Regulations                            28

INTRODUCTION
 
The Ashland Marina is located at  301 N Ellis Ave, in the City of Ashland  Wisconsin.  The Ashland  Marina operates a 121 slip municipal harbor on Chequamegon Bay, Lake Superior with 3.5 acres upland and 17 acres of water area within the west harbor. The East Harbor is 19 acres with 11 acres upland and is currently being developed for a Boat Launch.  Access to the Marina is from Wisconsin Highway 2 from the east or west, via North Ellis Ave.
 
The marina harbor is in one basin with 3 primary piers.  Pier A, the Northern most pier, is  39 slips ranging from 12’ by 28’ in size to 16’ by 36’.   Pier B, the central pier, has 34 slips ranging from 32’ by 32’ in size to 40’ by 50’.  Pier C, the pier located on the southern side of the harbor, has 48 slips ranging from 24’ by 32’ in size to 40’ by 50’.  On the far east bank of the Marina is a public launch ramp, with a concrete approach.  It is 40 feet in width, with a concrete bed that goes out 30 feet.  The Northern cement bulkhead is 600’ and can hold anywhere from 20 to 40 vessels from 20’ to 60’ and is for transient rental only.  In the middle of the Marina is the fuel dock, 75’ x 8’ and lift well  is 80’ x 18’ located adjacent to northern cement bulkhead.  The average depth of the marina is between 8’ and 12’.
 
There is one primary building on the property; it is 25’ x 36’.  It houses the Marina’s Ship Store, Administrative office and private and restroom/shower facility.  The Ship Store is open to the public and carries an array of marine supplies as well as personal items.   
 
There is one 12x 20’ work/ storage building adjacent to the property. 
EMERGENCY TELEPHONE NUMBERS
 
ALL EMERGENCIES CALL 911 FIRST
 
Staff Emergency Numbers:
 
Scott Stegmann                      Harbor Master /GM                 715 682-7049  cell: 715 209 7049
 
Seth Hoffman                          Dockhand                              763-218-5421
 
Bud Jones                                Dockhand                              715-638-0632
 
                       
 
Office Numbers:
 
Ashland  Marina Primary Line                                                715 682 7049
 
 
Local Emergency:
 
Ashland City Hall                                                                    715 682 7071
 
Ashland Police Department                                                    715685 1663  or 911
 
Ashland  County Sheriff                                                         715 685 7640 or 911
 
Ashland Memorial Medical Center/Hospital                           715 685 5500 or 911
 
Regional:
 
U.S. Coast Guard Station Bayfield                                         715 779 3950
 
Wisconsin DNR                                                                      715 685 2900
 
Boat US Towing Service – Black Warrior Marine                  612 708 1303
 
National:
 
MARINE POLLUTION CALL NUMBER                             800 424 8802

EMERGENCY RESPONSE EQUIPMENT
 
The Ashland  Marina owns the necessary equipment to contain a small hazardous materials spill or other similar accident.  All spills requiring special boom materials should be immediately reported to the US Coast Guard Station Bayfield and the Wisconsin DNR. 
 
Below is a list of equipment located at the The Ashland Marina.  The majority of the equipment is located in or near the storage building, with the exception of the containment booms and sorbent pads which are stored in a dock box on the fuel dock. 
 
Containment Booms:
            8 qty 5” diameter x 80’ length
 
Sorbent Materials:
            100 qty – 17” x 19” mats
 
Ashland Marina Service Department Equipment:

  1. Evacuator pump truck  located at Public Works facility
  1. Pump on fuel dock
  1. Additional boom materials in yellow drum located in fuel storage area
 
Emergency Response Equipment Partners:
 
            Pike’s Bay Marina                   715 779 3900
            Apostle Islands Marina            715 779 5661
            Port Superior Marina              715 779 5360
            Washburn Marina                   715 373 5050

THE MARINA PIERS DESCRIPTION
 
Description of Piers A, B, C, and Fuel.
 
The piers at the Ashland Marina are an aluminum trussed floating dock system, stabilized by metal piles.  The decking on all piers is treated lumber.  The floatation system is made up of black, sealed, polypropylene “tubs” arranged under and affixed to the aluminum dock structure. 
 
All boats are moored in a West/East direction with the exception of a  few transient slips along Northern breakwater.  All piers are connected to the bulkhead by permanently affixed ramps.  The Piers have the following lengths and capacity:
 
                        Pier A: Slips 1 through 35
325’ in total length
                                    Primary Pier – 8’ width, Finger Piers – 42” width
                                                1 - 5 slips, 12’ x 28’
                                                6- 16 slips, 16’ x 36’
                                                17 slip, 20’ x 44’
                                                18 -35 slip, 12’ x 32’
                                               
                       
                       Pier B: Slips 1 through 34
325’ in total length
                                    Primary Pier – 8’ width, Finger Piers – 4’ width
                                                1-17 & 27 - 34 slips, 18’ x 40’
                                                18 slip, 20’ x 40’
                                               19-26  slip 50’ x 18’
 
                        Pier C: Slips 1 through 48
375’ in total length
                                    Primary Pier – 8’ width, Finger Piers – 4’ width
                                                1-7 & 41-48 slips, 16’ x 32’
                                                 8- 18 & 31- 40 slips, 16’ x 36’
                                                19 – 22 & 27 -30 slips, 18’ x 45
                                                23 – 36 slips, 18 x 50’
 
                        Fuel Dock:  Gas and Diesel Dispenser
                                           Pump Out Dispenser
75’ in total length
                                   
                                               
 
Depending on the level of the Lake, the typical water depth in the marina is 8’ to 12’.  The shallowest locations are in the south of the harbor, the deepest are at the entrance and the deep well/fuel dock area. 
 
 
 
 
 
 
 
 
Electrical Power:
 
Electrical power is controlled from 2 main panels located in the transformer panel adjacent to C Pier and B Pier. A key is required to gain access to this panel. The power to Pier C is located in a power box at the head of Pier C – a key is required for access to the panel. The power to Pier B & A is located in the power box at the head of Pier B – a key is required for access to the panel.  The key is available through the General Manager.
 
 
Evacuation and Fire Fighting Equipment:
 
There is a single by foot evacuation route for all Piers at the Ashland  Marina that is via the ramps at the bulkhead.  In the event of an emergency requiring evacuation, if this route is not available, departure by a vessel located at a minimum of 100’ from the incident is recommended.  Boats within the 100’ area should not have their engines started to be moved. 
 
Fire extinguishers are located at the land side-point of each pier.  The land based fire hydrant is located on the East side of the Marina office building.

MARINA PIERS
 
FIRE EMERGENCY PLAN
 
INCLUDES BOAT FIRES AT THE PIER

  1. PERSON DETECTING THE FIRE ANNOUNCES “I AM IN CHARGE”. 
Immediately assign a particular person to call 911.

  1. CALL THE FIRE DEPARTMENT – DIAL 911
 
Give the following information:
 
“This is ____your name___ at the ASHLAND MARINA, 301 N Ellis Ave, ASHLAND  Wisconsin.  The Marina telephone number is 715 682-7049.  We have a BOAT FIRE ON A PIER (Identify which pier). 
 
Describe the size of the boat and type: power or sail.
 
Describe the severity of the fire and if other boats are near the fire. 

  1. PERSON IN CHARGE:
 
Notify all staff via personal radio: “We have a fire on Pier __, Slip __”.
Assign one person  - staff first, customer if needed, to clear the pier of all persons.

  1. LIFE SAFETY:
 
  1. Remove any injured persons away from the fire area IF THERE IS ANY FURTHER DANGER TO THEM FROM THE FIRE.
 
  1. Shut off electrical power.
 
  1. Evacuate boat owners and guests from affected Pier.
 
  1. Assign Staff member to man the driveway to direct incoming fire crews to appropriate area.
 
  1. Secure any burning boats to the dock – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. Remove adjacent boats – ONLY IF THIS CAN BE DONE SAFELY.  Do not start boats that are immediately adjacent to the burning boat.  Boat keys to some vessels are located in the lock box in the storage closet between the Ship Store and the Service Bay.
 
  1. ENVIRONMENTAL SAFETY:
 
  1. Call National Spill Number: 800 424 8802
 
  1. Locate fuel and oil spill containment and clean up equipment and deliver to the fire site.
 
  1. Use fuel and oil containment equipment (booms) to contain any spilled fuel – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. If a major spill event is taking place, boom the entrance to the marina.
 
  1. FOLLOW UP:
 
Once the area and event are properly secured perform follow up procedures:

  1. Complete a Boat on Fire Form
 
  1. Contact General Manager if not on site

THE FUEL DOCK DESCRIPTION
 
Description:
 
The Fuel Dock at the Ashland Marina is a 75 x 8 foot floating pier connected to the bulkhead on the East side of the harbor.
 
The fuel dock is supplied by two below ground tanks located at the North East side of Marina building.  Both tanks have a 3600 gallon capacity; one is for unleaded gasoline, the other for diesel.  Both tanks are single lined construction.  The dispenser is a single station located land side of the fuel dock, with two hoses. 
 
The sewage holding tank pump-out system is also located on the fuel dock.  The system pumps directly into the Ashland City sewer system.  It is an electric vacuum pump system. 
 
Electrical Power and Emergency SHUT OFF:
 
Electrical power is controlled by the panel located in Marina Building.
 
There is 1 emergency fuel pump shut-offs; they are colored by a red button.  It is located:
  • On the front, west side of the ship store building.
 
In the event of an emergency, personnel should first activate the emergency pump shut off and then proceed to close the gate valves to prevent any gravity flow of fuel. 
 
Fire Fighting Equipment and Emergency Spill Equipment:
 
The Fuel Dock is supplied with a fire extinguisher located on the marina building.  The emergency spill equipment is located in the dock box at the head of the fuel dock. There is additional spill boom located in the Fuel tank area.
 

FUEL DOCK
FIRE EMERGENCY PLAN
 

  1. PERSON DETECTING THE FIRE ANNOUNCES “I AM IN CHARGE”. 
Immediately assign a particular person to call 911.

  1. CALL THE FIRE DEPARTMENT – DIAL 911
 
Give the following information:
 
“This is ____your name___ at the ASHLAND MARINA, 301 N Ellis Ave, Ashland Wisconsin.  The Marina telephone number is 715 682-7049.  We have a FIRE ON THE FUEL DOCK. 
 
Describe the size of the boat and type: power or sail.
 
Describe the severity of the fire and if other boats are near the fire. 

  1. PERSON IN CHARGE:
 
Notify all staff via personal radio: “We have a fire on THE FUEL DOCK”.
Assign one person  - staff first, customer if needed, to clear the ENTIRE AREA of all persons.

  1. LIFE SAFETY:
 
  1. Remove any injured persons away from the fire area IF THERE IS ANY FURTHER DANGER TO THEM FROM THE FIRE.
 
  1. Shut off the fuel pump via emergency shut off.
 
  1. Shut off electrical power.
 
  1. Evacuate boat owners and guests from the entire area.
 
  1. Assign Staff member to man the driveway to direct incoming fire crews to appropriate area.
 
  1. Secure any burning boats to the dock – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. Remove adjacent boats – ONLY IF THIS CAN BE DONE SAFELY.  Do not start boats that are immediately adjacent to a burning boat or an immediate spill source.  Boat keys to some vessels are located in the lock box in the storage closet between the Ship Store and the Service Bay.
 
  1. Move the Travelift to the back parking lot area.
 
  1. ENVIRONMENTAL SAFETY:
 
  1. Call National Spill Number: 800 424 8802
 
  1. Locate fuel and oil spill containment and clean up equipment and deliver to the fire site.
 
  1. Use fuel and oil containment equipment (booms) to contain any spilled fuel – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. If a major spill event is taking place, boom the entrance to the marina.
 
  1. FOLLOW UP:
 
Once the area and event are properly secured perform follow up procedures:

  1. Complete a Fire at or on Dock Form
 
  1. Contact General Manager if not on sight

FUEL DOCK
SPILL EMERGENCY PLAN

  1. PERSON DETECTING THE SPILL ANNOUNCES “I AM IN CHARGE”. 
Immediately assign a particular person to call 911.

  1. CALL THE FIRE DEPARTMENT – DIAL 911
AND
ALSO THE NATIONAL MARINE POLLUTION HOTLINE – 800 424 8802
 
Give the following information:
“This is ____your name___ at the Ashland MARINA, 301 N Ellis, Ashland Wisconsin.  The Marina telephone number is 715 682-7049.  We have a SPILL ON THE FUEL DOCK. 
 
Describe the size of the boat and type: power or sail if involved
 
Describe the severity of the severity of the spill and if other boats are near the spill. 

  1. PERSON IN CHARGE:
 
Notify all staff via personal radio: “We have a spill on THE FUEL DOCK”.
Assign one person  - staff first, customer if needed, to clear the ENTIRE AREA of all persons.

  1. LIFE SAFETY:
 
  1. Remove any boats away from the spill area if possible
 
  1. Shut off the fuel pump via emergency shut off.
 
  1. Shut off electrical power.
 
  1. Evacuate boat owners and guests from the entire area.
 
  1. Assign Staff member to man the driveway to direct incoming fire crews to appropriate area.
 
  1. Secure any AFFECTING boats to the dock – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. Remove adjacent boats – ONLY IF THIS CAN BE DONE SAFELY.  Do not start boats that are immediately adjacent to the burning boat.  Boat keys to some vessels are located in the lock box in the storage closet between the Ship Store and the Service Bay.
 
  1. ENVIRONMENTAL SAFETY:
 
  1. Call National Spill Number: 800 424 8802
 
  1. Locate fuel and oil spill containment and clean up equipment in dock box on fuel dock.
 
  1. Use fuel and oil containment equipment (booms) to contain any spilled fuel – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. If a major spill event is taking place, boom the entrance to the marina.
 
  1. FOLLOW UP:
 
Once the area and event are properly secured perform follow up procedures:

  1. Complete a Fuel Spill Form
 
  1. Contact General Manager if not on sight
 
GENERAL GUIDELINES FOR FUEL SPILLS:
 
Gasoline:
                        1) allow to evaporate
                        2) shut off electrical power to the nearest areas
                        3) guard the area until safe from fumes and fire
                        4) Report details to local U. S. Coast Guard at 715 779 3950 and the National Marine
                             Pollution hotline at 800 424 8802.
 
Diesel:
            Any quantity that produces a “sheen” over 1 sq. yard          
                        1) Deploy marina spill boom, add pillows as appropriate
                        * booms and pillows are located in locker in at head of fuel dock
                        2) Exclude boats and swimmers from containment zone
                        3) Report details to local U. S. Coast Guard at 715 779 3950 and the National Marine
                            Pollution hotline at 800 424 8802.
                                   
            For larger quantities than can be contained in the marina’s spill boom:
                        Contact the Coast Guard Immediately at 715 779 3950 and the National Marine
                        Pollution hotline at 800 424 8802.
 
 

GENERAL RESPONSE FOR
ALL EMERGENCIES
 
PERSON FIRST DETECTING ACCIDENT OR FIRST NOTIFIED OF INCIDENT:
Determine severity and if authorities need to be immediately contacted.
 
IF AUTHORITIES ARE REQUIRED:

  1. Person in charge announce that they are “in charge”
  2. Appoint one person to call authorities and instruct that person to direct emergency crews to the appropriate area when they arrive.
  3. Clear the area of by-standers
  4. Via personal radio, contact staff to assist as necessary.
  5. Appoint one person to obtain the proper Emergency Response Form and complete as appropriate or possible. 
  6. Stay on sight until authorities arrive.
DO NOT MOVE OR ASSIST A VICTIM THAT MAY BE INJURED.
 
IF AUTHORITIES ARE NOT REQUIRED:

  1. Complete the proper Emergency Response Form as soon as reasonably possible. 
  2. Provide affected party with a copy of the completed form.
  3. Issue completed form to General Manager to review and file.
 

AUTOMOBILE ACCIDENT
 
IF THERE ARE ANY INJURIES OR DAMAGE TO PROPERTY CALL 911 IMMEDIATELY
 
EMERGENCY SITUATION:

  1. The staff member first contacted is in charge and should call 911 immediately.
  2. Provide the operator with the pertinent information.
  3. Go to the scene of the accident or appoint another staff member to do so.
  4. Clear the area of spectators.
  5. If there are injured victims, do not move a victim, emergency crews will do so.
  6. Stand watch for emergency response.
  7. Assist as necessary.
  8. Complete “Automobile Accident” Report form and submit to General Manager.
 
NON-EMERGENCY SITUATION:

  1. The staff member first contacted is in charge and should remain calm and unbiased to diffuse any possible tension or confusion that may ensue.
 
  1. As soon as reasonably possible complete “Automobile Accident” Report form and submit to General Manager.
 
  1. Attempt to quickly disperse the public to lessen the appearance of a “scene”.
 
 
 
 
BOAT FIRE AWAY FROM THE PIERS & MARINA
 
If you are contacted by VHF radio – it is most likely that the US Coast Guard Bayfield station will take over.  Stand aside for assistance if requested only. 
 
If you are contact by telephone, obtain the information required on the “Boat on Fire Away From Piers & Marina” form and relay to the US Coast Guard Bayfield Station at 715 779 3950 or VHF Ch. 16.
 
Complete the “Boat on Fire Away From Piers & Marina” form and submit to General Manager
 
 
 

BOAT SINKING IN THE MARINA
 
PERSON FIRST DETECTING SINKING OR SUNK VESSEL:
Notify Marina Staff member immediately – DO NOT ATTEMPT TO BOARD VESSEL.

  1. IF THE VESSEL IS FULLY SUBMERSED - CALL THE FIRE DEPARTMENT – DIAL 911 AND THE US COAST GUARD – 715-779-3950
 
Give the following information:
 
“This is ____your name___ at the ASHLAND MARINA, 301 N ELLIS Ave, Ashland Wisconsin.  The Marina telephone number is 715 682 7049.  We have a BOAT SINKING/SUNK ON A PIER (Identify which pier). 
 
Describe the size of the boat and type: power or sail.
 
Describe the location of the boat and the status. 

  1. PERSON IN CHARGE:
 
Notify all staff via personal radio: “We have a sinking/sunk boat on Pier __, Slip __”.
Assign one person - staff first, customer if needed, to clear the pier of all persons.

  1. LIFE SAFETY:
 
  1. Shut off electrical power.
 
  1. Determine if any persons are onboard vessel and provide assistance to offboard if possible.
 
  1. Evacuate boat owners and guests from affected Pier.
 
  1. Assign Staff member to man the driveway to direct incoming emergency response crews to appropriate area.
 
  1. Assign Staff member to retrieve emergency evacuator pump from Service Bay and deploy. 
 
  1. Contact local salvage companies if necessary to refloat vessel. 
 
  1. Remove adjacent boats – ONLY IF THIS CAN BE DONE SAFELY – to provide access for recovery efforts.  Boat keys to some vessels are located in the lock box in the storage closet between the Ship Store and the Service Bay.
 
  1. ENVIRONMENTAL SAFETY:
 
  1. Call National Spill Number: 800 424 8802
 
  1. Locate fuel and oil spill containment and clean up equipment and deliver to the site.
 
  1. Use fuel and oil containment equipment (booms) to contain any spilled fuel – ONLY IF THIS CAN BE DONE SAFELY.
 
  1. If a major spill event is taking place, boom the entrance to the marina.
 
  1. FOLLOW UP:
 
Once the area and event are properly secured perform follow up procedures:

  1. Complete a Boat Sinking in Marina Form
 
  1. Contact General Manager if not on site
 
 
 
 
 
BOATING ACCIDENT
 
IF THERE ARE ANY INJURIES OR DAMAGE TO PROPERTY CALL 911 IMMEDIATELY
 
EMERGENCY SITUATION:

  1. The staff member first contacted is in charge and should call 911 immediately, followed by a call to US Coast Guard Bayfield 715 779-3950
 
  1. Provide the operator/USCG with the pertinent information.
  2. If possible go to the scene of the accident or appoint another staff member to do so.
  3. If near shore, clear the area of spectators.
  4. If there are injured victims, do not move a victim, emergency crews will do so.
  5. Stand watch for emergency response.
  6. Assist as necessary.
  7. Complete “Boating Accident” Report form and submit to General Manager.
 
NON-EMERGENCY SITUATION:

  1. The staff member first contacted is in charge and should remain calm and unbiased to diffuse any possible tension or confusion that may ensue.
 
  1. As soon as reasonably possible complete “Boating Accident” Report form and submit to General Manager.
 
  1. Attempt to quickly disperse the public to lessen the appearance of a “scene”.
 

BOMB THREAT
 
 
ACTION TO TAKE IMMEDIATELY

  1. Evacuate the threatened area and do not allow anyone to re-enter once the area is cleared.
 
  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. As soon as reasonably possible complete “Bomb Threat” report and submit to General Manager.
 
ACTION TO TAKE IF TIME ALLOWED WHILE TALKING TO PERSON MAKING THE THREAT
 
Ask the caller the following questions and write the answers for future reference:

  1. When is it going to explode?
 
  1. Where is the bomb right now?
 
  1. What kind of bomb is it?
 
  1. What does the bomb look like?
 
  1. Why did you place the bomb in this location?
 
Record the exact words of the caller.
 
 
DOWNED POWER LINES & NATURAL GAS LEAK
               
CALL 911 and
 
XCEL ENERGY – 800-895-1999
 
ALL DOWNED POWER LINES AND GAS LEAKS SHOULD BE CONSIDERED SERIOUS.  POWER LINES SHOULD BE PRESUMED ENERGIZED.

  1. Evacuate the threatened area and do not allow anyone to re-enter once the area is cleared.
 
  1. The staff member first contacted is in charge and should call 911 and Xcel Energy immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. If possible, ribbon off generous area around any downed wires or suspected leak area.
  3. As soon as reasonably possible complete “Downed Power Lines & Natural Gas Leak” report and submit to General Manager.
 
 
 
 
 
DROWNING REPORT

  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. Contact additional staff to clear area of by standers.
  3. Attempt rescue only if considered safe for rescuer and proper safety equipment is used.  Bring floatation device if rescue is attempted.
 
  1. Assist emergency response as necessary.
  2. As soon as reasonably possible complete “Drowning” report and submit to General Manager.
 
 

HOLDUP/ROBBERY
 
Our Organization’s Policy Regarding Robbery
“It is this marina’s policy to comply with any demands made by a person attempting to rob this business or its staff.  No attempts are to be made to safeguard property or money if there is any risk of physical harm to anyone; safeguarding life is the primary concern.”

  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. Contact additional staff to clear area of by standers.
  3. As soon as reasonably possible complete “Holdup/Robbery” report to be submitted to the authorities and to General Manager.
 
  1. Assist emergency response as necessary.
 
 
MEDICAL EMERGENCY

  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. Contact additional staff to clear area of by standers.
  3. If immediate assistance by a trained person is available provide assistance.  Do not move victim unless absolutely necessary.  A defibrillator is available on the northwest side of the building, near the entrance to the showers.  Use only if you are familiar with its use and the circumstances that would require its use. 
 
  1. As soon as reasonably possible complete “Medical Emergency” report to be submitted to the authorities and to General Manager.
 
  1. Assist emergency response as necessary.

MISSING PERSONS

  1. The staff member contacted should immediately refer to the “Missing Persons” report form and complete the information based on that provided by contact.
 
  1. Upon determination of severity of situation, contact the proper parties, including police or emergency response personnel, if necessary.
 
  1. If no immediate action is taken, submit completed form to General Manager or manager on duty. 
 
  1. Follow up within 24 hours with person initially filing report.  If no update or change has occurred, continue follow up every 24 hours until situation resolved or authorities brought in to take over case.   Continue to document follow up calls.
 
 
 
OVERDUE BOATER

  1. The staff member contacted should immediately refer to the “Overdue Boater” report form and complete the information based on that provided by contact.
 
  1. Upon determination of severity of situation, contact the proper parties, including police or emergency response personnel, if necessary.
 
  1. If no immediate action is taken, submit completed form to General Manager or manager on duty. 
 
  1. Follow up within 24 hours with person initially filing report.  If no update or change has occurred, continue follow up every 24 hours until situation resolved or authorities brought in to take over case.   Continue to document follow up calls.
 
 
 
POISONING REPORT

  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. Contact additional staff to clear area of by standers.
  3. As soon as reasonably possible complete “Poisoning” report to be submitted to the authorities and to General Manager.
 
  1. Assist emergency response as necessary.

POWER OUTAGE
 
Do Not Call 911
Contact Xcel Energy: 800-895-1999

  1. Shut off all power switches, lights, especially motors such as refrigerators, air conditioning units, heating units, air compressors, fuel pumps, and sewage lift station.
 
  1. Prepare signs or use preprepared signs, to indicate that the Ship Store and restrooms are closed due to power outage and will be resume use as soon as power is restored.  Post on each door.
 
  1. Remain on site until power is restored or normal business hours are over.
 
  1. Once power is restored, remove signs and turn power back on to those items turned off.
 
 
 
SLIP AND FALL INCIDENT
 
All slip and fall incidents are considered serious and should be treated as such.  If a medical emergency exists due to a slip and fall, follow the guidelines for Medical Emergency. 
 
Non-emergency response:

  1. The staff member contacted should immediately refer to the “Slip and Fall Incident” report form and complete the information based on that provided by the person filing the report.
 
  1. Upon determination of severity of situation, contact the proper parties, including police or emergency response personnel, if necessary.
 
  1. Submit completed form to General Manager.  Provide copy to the person filing report if requested.
 
Emergency response:
 
            Refer to page 19 for Medical Emergency and follow those procedures.
 

WILD FIRE

  1. The staff member first contacted is in charge and should call 911 immediately.  Provide operator with all necessary information.
 
  1. Stand watch for emergency response.
  2. Contact additional staff to clear area of by standers.
  3. Consider fuel cutoff if appropriate.
  4. Consider electric service cutoff if appropriate.
  5. Consider moving vehicles, boats and other property from hazard if safe to do so.
  6. As soon as reasonably possible complete “Wild Fire” report to be submitted to the authorities and to General Manager.
 


Marinas are now financially and legally liable for the consequences of contaminates entering the environment from their facilities.
 
Changing our environmental habits has a price.  But an ounce of prevention is worth a pound of cure.  Best Management Practices (BMPs) are an ounce of prevention.  Clean-ups are a pound of cure.  Penalties and fines are several pounds of cure.  By adopting and following a set of BMP's the cost can be kept to a minimum and the environment will be protected.  Please keep the following policies in mind while working on a vessel at the Washburn Marina.
 
MARINA ENVIRONMENTAL POLICIES

  1. All self-employed boat workers and independent contractors must register with, and receive approval from, Management before beginning any work on Marina property.  Current Certificate of Liability Insurance with a minimum of $1,000,000 is required on file.  Contractors WILL NOT BE ALLOWED under any circumstances without proof of insurance.
       
  1. Owners may undertake boat projects as needed to maintain their vessels safety, appearance and utility.  New or substantial exterior work encompassing more than 25% of the hull’s surface must be reviewed and approved by the Marina.  Any sanding or grinding of the vessel’s surface requires Marina approval.
 
  1. All vessel owners are required to adhere to the following BMP’s.  Please refer to the Wisconsin Clean Marina Boaters Tip Sheets for additional information and details:
 
  • ENGINE AND BILGES
 
  • Use absorbent bilge pads to soak up oil and fuel
  • Recycle oil and diesel properly.
  • Dispose of gasoline properly.
  • Dispose of oil filters properly, they are not allowed in the regular garbage dumpsters. 
  • Do not discharge bilge water if there is sheen to it.
  • Do not dispose of any fuels, used oil or used filters in the marina’s dumpsters. 
SPECIAL DISPOSAL CONTAINERS ARE AVAILABLE – SEE STAFF FOR ASSISTANCE.

  • PAINTING AND VARNISHING
 
  • Limit the amount of open solvents or paints on the dock to one gallon.
  • Always mix paints and epoxy over a tarp.
  • Always use drip pan and drop cloth.
  • Spray painting is not allowed within the marina.
  • Use up remaining paint by spreading on an old board.
  • Do not dispose of paints/solvents in the marina’s dumpsters. 
SPECIAL DISPOSAL CONTAINERS ARE AVAILABLE – SEE STAFF FOR ASSISTANCE.

  • SURFACE PREPARATION
 
  • Use biodegradable cleansers and teak cleaners.
  • Liberally use tarps to capture all scrapings, debris, and drips.
  • Stretch tarps between side of boat and dock when working over the water.
  • Vacuum dust and debris every time you move the tarp or every hour.
 
  • SEWAGE
 
  • Untreated sewage should never be discharged directly overboard.
  • Store sewage in holding tanks, dispose of properly at pumpout stations.
  • Use shore-side facilities as often as possible.
 
  • SOLID WASTE DISPOSAL
 
  • Dispose of all garbage in proper shore-side receptacles.
  • Paint cans with unused product must be disposed of as hazardous waste. 
    • Recycle glass, newspaper and aluminum in specially marked dumpster.
SPECIAL DISPOSAL CONTAINERS ARE AVAILABLE – SEE STAFF FOR ASSISTANCE.

  • CHEMICAL STORAGE
 
  • Purchase only the amount of chemicals/paint you need for the project.
  • Do not store chemicals, including paint and varnish, or fuel in dock box.
  • Review storage of paints and solvents every six months, and properly dispose of old or unnecessary products.
  • Do not store more than 3 gallons total of paint and solvents.
 
                                                Your efforts in protecting our environment are appreciated!                                     03/08/16

 
FISH CLEANING
 
Fish cleaning is not permitted in the marina, except at the designated fish cleaning station, which is located East bulkhead in between A and B Pier. Dispose of fish waste in plastic bags and placed in trash bin. Do not feed waste to the wildlife. 
 
ON BOARD DISHWASHING AND BATHING
 
No excessive grey water discharging in the marina.  Make all attempts to use soap without phosphorous.  Showering on shore is encouraged.
 
 
 
BOTTOM SANDING AREA
 
In all circumstances, complete ground cover is required under vessels with sanding activity being performed.  Complete stripping and sandblasting allowed only in back gravel parking lot. 
 
 
 
PRESSURE WASHING AT BOAT RAMP
 
In an attempt to prevent the transmittal of invasive aquatic species, vessels using the launch ramp are encouraged to rinse their boat bottom and drive system by rinsing.  Move vessel upland to the wash/rinse station so that it drains into the ground.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Ashland Marina                    
 
The Wisconsin Clean Marina program was implemented by UW Sea Grant Institute in 2009, targeted initially to commercial and public boating facilities on the Great Lakes. It is now open statewide. The Program is designed to bring awareness to marine facilities and boaters regarding environmentally friendly practices intended to protect and preserve Wisconsin’s waterfront environment.  The Ashland Marina has pledged to become a Clean Marina in June of 2019.
The program offers designations as "Clean Marinas" to those facilities demonstrating a commitment to implement and maintain a host of best management practices.
Benefits of a designated Clean Marina include:
  • Improving water quality in the Great Lakes
  • Protecting fish and wildlife habitat
  • Enhancing public image by promoting environmentally-sound practices
  • Reducing costs by adopting best management practices
  • Encouraging compliance with local, state and federal regulations and laws before compliance or fines are imposed.
  • Provide educational opportunities and events to the local boaters promoting environmental sensitivity
  • Become an exemplary steward of the waterway.
The Ashland Marina staff and our boaters will be informed of ways in which they can assist and comply.  We are proud to become a “Clean Marina” on the shores of Chequamegon Bay and Lake Superior.